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Oracle support services News

February 24, 2016 24 Feb'16
Oracle cloud customers link vendor support, cloud adoption

Rebecca Wettemann, vice president of Nucleus Research, answers questions on cloud adoption, third-party support and how that support promotes adoption for Oracle cloud customers.
January 22, 2016 22 Jan'16
School district rethinks EBS after Oracle extended support ends

A Colorado school district moved some business applications from Oracle EBS to Workday, then switched to Rimini Street's EBS support services after Oracle wouldn't lower its support costs.
March 06, 2015 06 Mar'15
Oracle sues top campaign aides over Cover Oregon failure

Oracle and Oregon start another round of lawsuits about Cover Oregon, with Oracle alleging that Cover Oregon failed as a campaign re-election distraction.
November 19, 2014 19 Nov'14
Oracle, SAP settle third-party maintenance lawsuit, issues remain

Oracle and SAP settled a 2007 copyright infringement lawsuit, agreeing that SAP will pay Oracle a total of $359.2 million. But third-party maintenance law is still far from settled.

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Oracle support services Get Started

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Oracle

Oracle is one of the largest vendors in the enterprise IT market and the shorthand name of its flagship product, a relational database management system (RDBMS) that's formally called Oracle Database. Continue Reading
Five reasons to migrate to an Oracle Multitenant architecture

Oracle's Multitenant technology enables users to plug multiple databases into a single container database. Is it time for your organization to consider a migration? Continue Reading

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Evaluate Oracle support services Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Ten reasons to do an Oracle database upgrade

For every excuse made not to upgrade an Oracle database, there are overriding reasons to do so. Here are the top reasons organizations should move up to Oracle Database 12c. Continue Reading
The link between third-party vendor support and the cloud

In this question and answer session, Nucleus Research Vice President Rebecca Wettemann explains the current trends in third-party vendor support, cloud adoption and how they relate. Continue Reading
OAUG president targets Oracle customer support, young members

The new OAUG president had a good first experience with Oracle support. But there's always room for improvement, and she has since worked to take Oracle support from phone to online. Continue Reading

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Manage Oracle support services

Learn to apply best practices and optimize your operations.

Simple steps to follow for an Oracle 12c upgrade

The time to upgrade your Oracle database to the 12c version is now, DBA Brian Peasland says. And it's easy to do via the command line in Oracle's Database Upgrade Assistant. Continue Reading
The seven deadly sins that lead to an Oracle audit

Oracle is notorious for its confusing licensing policy. Robert Sheldon presents seven behaviors that can lead to an Oracle audit and costly audit fees. Continue Reading
Better user assistance could narrow big data gap, says Oracle SVP

Balaji Yelamanchili, Oracle's SVP for analytics and performance management, talks about the future of user assistance tools for analytics. Continue Reading

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Problem Solve Oracle support services Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How to survive an Oracle audit

Surviving an Oracle audit comes down to understanding what's being asked for, good software license management and preparation. Continue Reading
Oracle and CedarCrestone: The third-party support battle continues

Why is third-party support popular with Oracle users? Analysts and consumers tell us why. What to take away from the Oracle-CedarCrestone case. Continue Reading
Oracle Support ditching Flash interface for HTML

Oracle will retire the Flash of its support portal, which had caused many Oracle pros problems, in favor of the more standard HTML version. Continue Reading

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