Oracle support services

Oracle support services News

June 22, 2021 22 Jun'21
Oracle offers on-premise support discount for cloud buyers

Oracle's latest bid to attract customer workloads to its public cloud involves discounts on traditional software license maintenance and support fees.
February 25, 2020 25 Feb'20
Cloud broadens scope of ERP support to focus more on users

A truly modern ERP support strategy must consider the needs of both internal and external users and ERP's expanded role in the employer and customer experience.
February 24, 2016 24 Feb'16
Oracle cloud customers link vendor support, cloud adoption

Rebecca Wettemann, vice president of Nucleus Research, answers questions on cloud adoption, third-party support and how that support promotes adoption for Oracle cloud customers.
January 22, 2016 22 Jan'16
School district rethinks EBS after Oracle extended support ends

A Colorado school district moved some business applications from Oracle EBS to Workday, then switched to Rimini Street's EBS support services after Oracle wouldn't lower its support costs.

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Oracle

Oracle is one of the largest vendors in the enterprise IT market and the shorthand name of its flagship product, a relational database management system (RDBMS) that's formally called Oracle Database. Continue Reading
Five reasons to migrate to an Oracle Multitenant architecture

Oracle's Multitenant technology enables users to plug multiple databases into a single container database. Is it time for your organization to consider a migration? Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Ten reasons to do an Oracle database upgrade

For every excuse made not to upgrade an Oracle database, there are overriding reasons to do so. Here are the top reasons organizations should move up to Oracle Database 12c. Continue Reading
The link between third-party vendor support and the cloud

In this question and answer session, Nucleus Research Vice President Rebecca Wettemann explains the current trends in third-party vendor support, cloud adoption and how they relate. Continue Reading
OAUG president targets Oracle customer support, young members

The new OAUG president had a good first experience with Oracle support. But there's always room for improvement, and she has since worked to take Oracle support from phone to online. Continue Reading

Learn to apply best practices and optimize your operations.

ERP support now calls for skills in cloud services, products

The gradual shift from on-premises to cloud ERP makes the old emphasis on IT infrastructure less relevant and the ability to piece together cloud products more important. Continue Reading
Simple steps to follow for an Oracle 12c upgrade

The time to upgrade your Oracle database to the 12c version is now, DBA Brian Peasland says. And it's easy to do via the command line in Oracle's Database Upgrade Assistant. Continue Reading
The seven deadly sins that lead to an Oracle audit

Oracle is notorious for its confusing licensing policy. Robert Sheldon presents seven behaviors that can lead to an Oracle audit and costly audit fees. Continue Reading

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Oracle licensing on Oracle Database Standard Edition

One reader asks two questions about licensing Oracle Database Standard Edition. Continue Reading
Oracle third-party support has benefits, drawbacks

Expert Al Marmero describes the pluses and minuses of Oracle third-party support. Cost, quality and potential litigation are all key considerations. Continue Reading
Partitioning and Oracle licenses

One reader asks expert Scott Rosenberg from Miro Consulting about partitioning Oracle software licenses. Continue Reading