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Oracle support services News
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February 25, 2020
25
Feb'20
Cloud broadens scope of ERP support to focus more on users
A truly modern ERP support strategy must consider the needs of both internal and external users and ERP's expanded role in the employer and customer experience.
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February 24, 2016
24
Feb'16
Oracle cloud customers link vendor support, cloud adoption
Rebecca Wettemann, vice president of Nucleus Research, answers questions on cloud adoption, third-party support and how that support promotes adoption for Oracle cloud customers.
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January 22, 2016
22
Jan'16
School district rethinks EBS after Oracle extended support ends
A Colorado school district moved some business applications from Oracle EBS to Workday, then switched to Rimini Street's EBS support services after Oracle wouldn't lower its support costs.
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March 06, 2015
06
Mar'15
Oracle sues top campaign aides over Cover Oregon failure
Oracle and Oregon start another round of lawsuits about Cover Oregon, with Oracle alleging that Cover Oregon failed as a campaign re-election distraction.
Oracle support services Get Started
Bring yourself up to speed with our introductory content
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Oracle
Oracle is one of the largest vendors in the enterprise IT market and the shorthand name of its flagship product, a relational database management system (RDBMS) that's formally called Oracle Database. Continue Reading
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Five reasons to migrate to an Oracle Multitenant architecture
Oracle's Multitenant technology enables users to plug multiple databases into a single container database. Is it time for your organization to consider a migration? Continue Reading
Evaluate Oracle support services Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Ten reasons to do an Oracle database upgrade
For every excuse made not to upgrade an Oracle database, there are overriding reasons to do so. Here are the top reasons organizations should move up to Oracle Database 12c. Continue Reading
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The link between third-party vendor support and the cloud
In this question and answer session, Nucleus Research Vice President Rebecca Wettemann explains the current trends in third-party vendor support, cloud adoption and how they relate. Continue Reading
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OAUG president targets Oracle customer support, young members
The new OAUG president had a good first experience with Oracle support. But there's always room for improvement, and she has since worked to take Oracle support from phone to online. Continue Reading
Manage Oracle support services
Learn to apply best practices and optimize your operations.
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ERP support now calls for skills in cloud services, products
The gradual shift from on-premises to cloud ERP makes the old emphasis on IT infrastructure less relevant and the ability to piece together cloud products more important. Continue Reading
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Simple steps to follow for an Oracle 12c upgrade
The time to upgrade your Oracle database to the 12c version is now, DBA Brian Peasland says. And it's easy to do via the command line in Oracle's Database Upgrade Assistant. Continue Reading
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The seven deadly sins that lead to an Oracle audit
Oracle is notorious for its confusing licensing policy. Robert Sheldon presents seven behaviors that can lead to an Oracle audit and costly audit fees. Continue Reading
Problem Solve Oracle support services Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Oracle licensing on Oracle Database Standard Edition
One reader asks two questions about licensing Oracle Database Standard Edition. Continue Reading
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Oracle third-party support has benefits, drawbacks
Expert Al Marmero describes the pluses and minuses of Oracle third-party support. Cost, quality and potential litigation are all key considerations. Continue Reading
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Partitioning and Oracle licenses
One reader asks expert Scott Rosenberg from Miro Consulting about partitioning Oracle software licenses. Continue Reading