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Oracle Siebel CRM News
November 18, 2015
A jury found support vendor Rimini Street guilty of copyright infringement and awarded Oracle $50 million. But officials from the two companies see the decision in a very different light.
November 12, 2015
Oracle expands knowledge management tools for its service cloud; SalesforceIQ for Small Business gets Desk.com customer service integration.
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Azure, AWS and Google are popular public clouds. But not all CRM systems are interchangeable with each of them. Experts break down the decision-making process. Continue Reading
What differentiates the 'big four' CRM providers? Explore the advantages and disadvantages of Salesforce, Oracle, Microsoft and SAP with this CRM comparison. Continue Reading
In this question and answer session, Nucleus Research Vice President Rebecca Wettemann explains the current trends in third-party vendor support, cloud adoption and how they relate. Continue Reading
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Malaysia's largest cellular provider made a comeback due partly to the rapid deployment of an Oracle-based customer experience management system. Continue Reading
Oracle showed off its long awaited Fusion Applications at OpenWorld this year. Mark Smith, CEO of Ventana Research, offers advice on the highlights of Fusion Apps, the upgrade path and how business needs to remain engaged. Continue Reading