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Oracle Siebel CRM News
November 18, 2015
A jury found support vendor Rimini Street guilty of copyright infringement and awarded Oracle $50 million. But officials from the two companies see the decision in a very different light.
November 12, 2015
Oracle expands knowledge management tools for its service cloud; SalesforceIQ for Small Business gets Desk.com customer service integration.
December 06, 2013
Oracle Database 12c, Fusion Applications and Hyperion are some of the topics that hit home with SearchOracle readers in 2013.
February 05, 2013
Oracle's $1.7 billion acquisition of Acme Packet is mainly to bolster Oracle communications software, experts say.
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This learning guide is a one-stop shop for information on Oracle's changing role in the enterprise applications space, with news, analysis and tips on Oracle's acquisitions, Project Fusion, E-Business Suite and other apps, the battle between Oracle ... Continue Reading
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Azure, AWS and Google are popular public clouds. But not all CRM systems are interchangeable with each of them. Experts break down the decision-making process. Continue Reading
What differentiates the 'big four' CRM providers? Explore the advantages and disadvantages of Salesforce, Oracle, Microsoft and SAP with this CRM comparison. Continue Reading
In this question and answer session, Nucleus Research Vice President Rebecca Wettemann explains the current trends in third-party vendor support, cloud adoption and how they relate. Continue Reading
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Speakers at Oracle OpenWorld demonstrated the importance of the cloud and mobile technology to the customer experience. From connected cars to mobile loyalty programs, speakers from 7-Eleven, Walgreens and Mazda shared their stories. Continue Reading
Malaysia's largest cellular provider made a comeback due partly to the rapid deployment of an Oracle-based customer experience management system. Continue Reading
Yes, the Oracle-Rimini Street lawsuit is about third-party support, but really it's about the nitty-gritty in your software licensing agreement. Continue Reading
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Sebastian Grady, president of Oracle third-party support firm Rimini Street, explains how Oracle does not support Oracle software customizations. Continue Reading
Oracle is suing Rimini Street, claiming the third-party support provider has engaged in “massive theft of Oracle's software." Continue Reading
Two years after dropping Siebel for Rimini Street CRM support, Enable Holdings is confident it made the right decision. Continue Reading