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Oracle Siebel CRM News
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November 18, 2015
18
Nov'15
Oracle, Rimini fight on over copyright-infringement ruling
A jury found support vendor Rimini Street guilty of copyright infringement and awarded Oracle $50 million. But officials from the two companies see the decision in a very different light.
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November 12, 2015
12
Nov'15
Oracle announces cloud-based CRM knowledge management
Oracle expands knowledge management tools for its service cloud; SalesforceIQ for Small Business gets Desk.com customer service integration.
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Oracle
Oracle is one of the largest vendors in the enterprise IT market and the shorthand name of its flagship product, a relational database management system (RDBMS) that's formally called Oracle Database. Continue Reading
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Selecting a CRM cloud to host sales, service and marketing
Azure, AWS and Google are popular public clouds. But not all CRM systems are interchangeable with each of them. Experts break down the decision-making process. Continue Reading
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CRM system comparison: How the 'big four' CRM providers stack up
What differentiates the 'big four' CRM providers? Explore the advantages and disadvantages of Salesforce, Oracle, Microsoft and SAP with this CRM comparison. Continue Reading
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The link between third-party vendor support and the cloud
In this question and answer session, Nucleus Research Vice President Rebecca Wettemann explains the current trends in third-party vendor support, cloud adoption and how they relate. Continue Reading
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Oracle implementation at Celcom brings IT, business together
Malaysia's largest cellular provider made a comeback due partly to the rapid deployment of an Oracle-based customer experience management system. Continue Reading
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Mark Smith on Oracle Fusion Application strategy
Oracle showed off its long awaited Fusion Applications at OpenWorld this year. Mark Smith, CEO of Ventana Research, offers advice on the highlights of Fusion Apps, the upgrade path and how business needs to remain engaged. Continue Reading