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How Oracle RPA systems can automate business tasks for users

Robotic process automation software can be integrated into Oracle environments to help strengthen business operations by augmenting workers with software robots.

As enterprise AI technology continues to evolve, using it for business benefit is becoming a realistic option at more companies. For Oracle users, the trend toward AI includes the increasing availability of robotic process automation tools that can perform repetitive operational tasks in organizations.

Businesses can use robotic process automation (RPA) to fill gaps in their human workforce, said Glenn Hoormann, executive vice president of sales and marketing at eAlliance Corp., an RPA development services provider based in Naperville, Ill. Speaking in a recent webinar on the potential benefits of Oracle RPA deployments, Hoormann said these workforce gaps sometimes result from planned cutbacks. But they're often unintentionally created by turnover or strong sales growth, he added.

RPA software acts as a digital assistant to workers, complete with the ability to handle most of the same functions and transactions that people do, Hoormann said. As a result, it contributes to a company's growth without increasing headcount, he noted. Adding workers is an expensive process, and a company that experiences or anticipates an upswing in sales can use RPA to accommodate that growth.

Software robots in the workforce

Eduardo Chiocconi, director of product strategy for business process management at Oracle, also spoke during the webinar. In Oracle environments, he advised, RPA tools are best suited to be incorporated with Oracle Integration (OI), a cloud service that supports automation of business processes and provides prebuilt integration workflows between different Oracle applications.

While the robotic technology can function on its own, Oracle RPA users get the most bang for their buck when it's combined with OI, in Chiocconi's view. That's because the cloud service also includes orchestration capabilities to coordinate the interactions of software robots with applications and human workers as part of processing workflows, he said.

RPA uses in different industries

Pairing the two also helps OI users with task automation, Hoormann added. Via more than 100 adapters built into OI, RPA products are able to work with Oracle ERP Cloud and other Oracle applications, plus non-Oracle ones like Salesforce and Workday -- both in the cloud and on premises.

Hoormann and Chiocconi cited a 2018 report by consulting and outsourcing provider Auxis, which said 71% of companies it surveyed were using, deploying or evaluating RPA tools. They also pointed to a 2017 Forrester Research report that estimated four million robots would be doing administrative work and sales-related tasks by 2021.

RPA use cases and applications in businesses

One business use for RPA that Hoormann and Chiocconi detailed is speeding the monthly financial close in companies. Hoormann described the record-to-report time as "mission-critical to finance and accounting." The average business takes three to eight business days to close their monthly books, he said. By comparison, an Oracle RPA system that eAlliance helped a client deploy can perform this task in 12 hours, according to Hoormann.

Another RPA installation can do bank statement reconciliations in an hour, he added. Software bots can also run reports on business operations during the night, allowing executives and other end users to access the reports at the start of the business day and preventing potential reporting bottlenecks during normal working hours.

Chiocconi said companies can also use RPA to create a digitized version of the end-to-end workflow for processing transactions. When that's done, business managers are able to more easily monitor transactions. This can help them determine where workflow bottlenecks may occur and how they can be dealt with quickly and efficiently, he said.

Getting started on an Oracle RPA deployment

RPA setups have a relatively quick deployment time because there's typically no need to customize applications or disrupt the existing IT infrastructure, Hoormann said. In practical terms, a bot is just another user that needs only a login and the appropriate access privileges to connect to Oracle systems and applications, he explained.

OI includes conventional process automation capabilities, but Oracle doesn't offer RPA software itself. Instead, it points users to RPA vendors like UiPath and Automation Anywhere, with implementation support from eAlliance or other consulting services providers.

For those just beginning their Oracle RPA journey, eAlliance offers a sort of pilot program in conjunction with Oracle that lets users test the waters before diving in. Hoormann said in the webinar that the process is intended to demonstrate the speed and efficiency with which an organization can automate business processes through the use of RPA. "What happens in there is we start to gather requirements, we automate a couple business processes for them [and] get them rolling," he said.

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Is your organization using RPA tools in Oracle systems? If so, what have the results been?
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Although it sounds simple enough, doing RPA on Oracle systems, is a bit of a challenge. Most RPA solutions require the developer to map out each step of the automation. So, for example, if you are to perform an automation of an invoice entry business process. You would need to choose every input and output field and create a step for each in the RPA tool. We have customers that are performing RPA on their Oracle systems using AuraPlayer a tool that specializes in Oracle RPA. AuraPlayer is unique in the fact that they make a single automation of the full business process from start to finish. Processes are automated using a wizard based process so easy enough for even business users to record.
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Although it sounds simple enough, doing RPA on Oracle systems, is a bit of a challenge. Most RPA solutions require the developer to map out each step of the automation. So, for example, if you are to perform an automation of an invoice entry business process. You would need to choose every input and output field and create a step for each in the RPA tool. We have customers that are performing RPA on their Oracle systems using AuraPlayer a tool that specializes in Oracle RPA. AuraPlayer is unique in the fact that they make a single automation of the full business process from start to finish. Processes are automated using a wizard based process so easy enough for even business users to record.
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Hello. My name is Cornelia Chirosca and I work in Finance for WIND RIVER SYSTEMS.
We are looking to automate our Accounts Payable processes : booking of invoices, document management system/archive.We receive invoices in many languages such as : French, English, Italian, Dutch, German, Swedish, Finish and Japanese. The most challenging task at the moment is the translation of Japanese invoices. There is an employee based in Japan which receives the invoices and translates them, then the employee sends the translated invoices to our Shared Service Center in Costa Rica where the invoices are manually processed in Oracle R12, as none of us speaks Japanese. My question is : Could RPA also translate all the content of a Japanese invoice and then of course processes it ? or any other language such as Swedish or Finish for example.
Thank you very much.
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Hi all,
If you are looking for a tool that is dedicated to Oracle applications look into AuraPlayer.

www.auraplayer.com
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