The services that need to be shut down can be accessed via the Services panel in Windows. Click on Start --> All Programs --> Administrative Tools --> Services.
Choose the service that must be stopped (in this case it is the OracleMTSRecoveryService), right-click on it and choose "Stop." If the service starts up again automatically, right-click on it and choose "Properties." Then choose the "Recovery" tab and ensure that "Take No Action" is defined for first, second and subsequent failures. If these are all configured to restart, no matter how many times the service is stopped, it will start up again on its own.
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