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Can't connect to shut down the database

I read this: "The ORA-1089 error is telling you that someone attempted to perform a SHUTDOWN of the database. No new transactions can be started. If this condition persists for a long period of time, sign on to the database as SYSDBA and issue the following..." I had this problem but I can't connect and do the shutdown abort. No Oracle process is running. I can't stop the database or start the database nor log in.

I read this: "The ORA-1089 error is telling you that someone attempted to perform a SHUTDOWN of the database. No new transactions can be started. If this condition persists for a long period of time, sign on to the database as SYSDBA and issue the following..." I had this problem but I can't connect and do the shutdown abort. No Oracle process is running. I can't stop the database or start the database nor log in.
I have never run into a problem where I could not perform a SHUTDOWN ABORT. If I was in your situation, I would reboot the database server.

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