Siebel and Oracle CRM (customer relationship management)

MUST READ Learning guide: Oracle applications ARTICLE - This guide focuses on Oracle's role in the enterprise applications space, with analysis and tips on Oracle's acquisitions, Project Fusion, E-Business Suite and more. Gartner makes Oracle CRM predictions ARTICLE - Plenty of Siebel users are still concerned and confused over the direction of their CRM tool. Analysts at the Gartner CRM Summit offered some clues. Got CRM? 10 questions to ask before you buy TIP - CRM is a big investment. Consider these strategic and technical questions before you take the plunge.

NEWS: 1 - 3 of 60

	Special report: Collaborate '08 SearchOracle.com | 14 Apr 2008 ARTICLE - Continuing coverage of Collaborate '08, the largest conference for users of Oracle applications, combining the IOUG, OAUG and Quest.

	Oracle forced migration fears a matter of education, OAUG says SearchOracle.com | 31 Jan 2008 ARTICLE - Many Siebel and PeopleSoft users continue to fear a forced migration to Oracle's upcoming Fusion application suite, according to a new OAUG survey.

	Siebel CRM to help Jenny Craig slim down client relations SearchOracle.com | 09 Aug 2007 ARTICLE - Weight loss firm Jenny Craig picked Oracle-Siebel over Microsoft to help it streamline customer relationship management.

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EXPERT TECHNICAL ADVICE: 1 - 3 of 7

SIEBEL AND ORACLE CRM (CUSTOMER RELATIONSHIP MANAGEMENT) EXPERTS
			Russell Arno Manager, Baytree Associates ASK A QUESTION

	Top five data management buzzwords Submitted By: SearchOracle.com | 02 Apr 2007 TIP - We know the alphabet soup of IT acronyms can get confusing, so we've gathered a short list of the top data management terms you need to know.

	SQL analytics: A self-service model Submitted By: SearchOracle.com | 21 Mar 2007 TIP - SQL analytics is one of the best-kept secrets of the Oracle database. This article shows how Oracle's built-in self-service SQL analytics capabilities can empower the end user.

	Got CRM? 10 questions to ask before you buy Submitted By: SearchSMB.com | 09 Feb 2006 TIP - CRM is a big investment. Consider these strategic and technical questions before you take the plunge.

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REFERENCE & LEARNING: 1 - 1 of 1

	Oracle Fusion Update Center SearchOracle.com | 27 Sep 2006 SPECIAL NEWS COVERAGE - Everything you need to know about Oracle's high-profile acquisition spree and Fusion integration plans is here in one spot.

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WHITE PAPERS

	Oracle PeopleSoft CRM Integration into the Contact Center Published by: AMC Technology | 09 May 2008 WHITE PAPER - This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

	Oracle Siebel Integration into the Contact Center Technical Integration Brief Published by: AMC Technology | 09 May 2008 WHITE PAPER - This technical integration brief explains how the Siebel CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

	Chapter 1: Mainframe Modernization Published by: Software AG | 08 May 2008 BOOK - Mainframe hardware upgrades are necessary to support more users and advanced computing features, but new hardware is also costly, and the upgrade process must be planned and tested carefully.

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BEST WEB LINKS: 1 - 3 of 4

	Do the big BI vendors really understand your company? SearchOracle.com | 02 Mar 2006 BEST WEB LINK - The leading business intelligence software vendors don't do enough to cater to individual industries, but some smaller up-and-comers are stepping in to pick up the slack, an outspoken business applications expert said.

	Analyst sizes up Oracle's post-Siebel BI strategy SearchOracle.com | 16 Feb 2006 BEST WEB LINK - Business applications expert Joshua Greenbaum sizes up Oracle's post-Siebel business intelligence (BI) strategy and explains why he thinks general-purpose BI offerings belong on the endangered species list.

	Expanding business intelligence with enterprise information integration SearchOracle.com | 14 Feb 2006 BEST WEB LINK - The chief architect for ING Worldwide, a featured keynote speaker at next week's TDWI data conference, explains how enterprise information integration technology can help companies get more value out of BI implementations.

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	SEE ALSO - Topics Related to Siebel and Oracle CRM (customer relationship management):  Hyperion, Oracle aquisitions, JD Edwards (JDE), Oracle BI (business intelligence), Oracle data quality, Oracle E-Business Suite, Oracle Fusion applications, Oracle metadata, PeopleSoft, Implementing and upgrading Oracle applications