Oracle support services News
February 24, 2016
Rebecca Wettemann, vice president of Nucleus Research, answers questions on cloud adoption, third-party support and how that support promotes adoption for Oracle cloud customers.
January 22, 2016
A Colorado school district moved some business applications from Oracle EBS to Workday, then switched to Rimini Street's EBS support services after Oracle wouldn't lower its support costs.
March 06, 2015
Oracle and Oregon start another round of lawsuits about Cover Oregon, with Oracle alleging that Cover Oregon failed as a campaign re-election distraction.
November 19, 2014
Oracle and SAP settled a 2007 copyright infringement lawsuit, agreeing that SAP will pay Oracle a total of $359.2 million. But third-party maintenance law is still far from settled.
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In this question and answer session, Nucleus Research Vice President Rebecca Wettemann explains the current trends in third-party vendor support, cloud adoption and how they relate. Continue Reading
The new OAUG president had a good first experience with Oracle support. But there's always room for improvement, and she has since worked to take Oracle support from phone to online. Continue Reading
It's important to carefully analyze if a given backup software platform supports Oracle RMAN backup and recovery, as the level of support varies from vendor to vendor. Continue Reading
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Oracle is notorious for its confusing licensing policy. Robert Sheldon presents seven behaviors that can lead to an Oracle audit and costly audit fees. Continue Reading
Balaji Yelamanchili, Oracle's SVP for analytics and performance management, talks about the future of user assistance tools for analytics. Continue Reading
Yes, the Oracle-Rimini Street lawsuit is about third-party support, but really it's about the nitty-gritty in your software licensing agreement. Continue Reading
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Surviving an Oracle audit comes down to understanding what's being asked for, good software license management and preparation. Continue Reading
Why is third-party support popular with Oracle users? Analysts and consumers tell us why. What to take away from the Oracle-CedarCrestone case. Continue Reading
Oracle will retire the Flash of its support portal, which had caused many Oracle pros problems, in favor of the more standard HTML version. Continue Reading