Oracle Siebel CRM News
November 18, 2015
A jury found support vendor Rimini Street guilty of copyright infringement and awarded Oracle $50 million. But officials from the two companies see the decision in a very different light.
November 12, 2015
Oracle expands knowledge management tools for its service cloud; SalesforceIQ for Small Business gets Desk.com customer service integration.
December 06, 2013
Oracle Database 12c, Fusion Applications and Hyperion are some of the topics that hit home with SearchOracle readers in 2013.
February 05, 2013
Oracle's $1.7 billion acquisition of Acme Packet is mainly to bolster Oracle communications software, experts say.
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Read this Oracle application upgrade guide for news, demos and advice on the latest in Oracle application upgrades, whether you’re upgrading Oracle E-Business Suite, PeopleSoft or to Oracle Fusion applications. Continue Reading
This learning guide is a one-stop shop for information on Oracle's changing role in the enterprise applications space, with news, analysis and tips on Oracle's acquisitions, Project Fusion, E-Business Suite and other apps, the battle between Oracle ... Continue Reading
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Robert Sheldon explains the history of Oracle Fusion Applications and the important choice between software-as-a-service and on-premises deployment. Continue Reading
Yes, the Oracle-Rimini Street lawsuit is about third-party support, but really it's about the nitty-gritty in your software licensing agreement. Continue Reading
MedicAlert set forth a PUMA -- short for Phenomenal Undertaking at MedicAlert -- system to speed along its EBS implementation and get employee buy-in. Continue Reading
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Speakers at Oracle OpenWorld demonstrated the importance of the cloud and mobile technology to the customer experience. From connected cars to mobile loyalty programs, speakers from 7-Eleven, Walgreens and Mazda shared their stories. Continue Reading
Malaysia's largest cellular provider made a comeback due partly to the rapid deployment of an Oracle-based customer experience management system. Continue Reading
Oracle customer experience fulfillment is key to repeat business and loyal customers, according to these consultants. Continue Reading
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Sebastian Grady, president of Oracle third-party support firm Rimini Street, explains how Oracle does not support Oracle software customizations. Continue Reading
Oracle is suing Rimini Street, claiming the third-party support provider has engaged in “massive theft of Oracle's software." Continue Reading
Two years after dropping Siebel for Rimini Street CRM support, Enable Holdings is confident it made the right decision. Continue Reading