Email Alerts
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MedicAlert EBS implementation helped by 'PUMA' system
MedicAlert set forth a PUMA -- short for Phenomenal Undertaking at MedicAlert -- system to speed along its EBS implementation and get employee buy-in. Q&A
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Salesforce vs. Siebel faceoff: Salesforce inventing CRM's future
In this Salesforce vs. Siebel faceoff, one analyst argues that Salesforce is inventing the future, while Siebel is trying to get into it. Faceoff
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Oracle Siebel vs. Salesforce faceoff: Siebel is more versatile
In this Oracle Siebel vs. Salesforce faceoff, one consultant says Siebel users have more options without paying much more than Salesforce customers. Faceoff
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Oracle application upgrade guide
Read this Oracle application upgrade guide for news, demos and advice on the latest in Oracle application upgrades, whether you’re upgrading Oracle E-Business Suite, PeopleSoft or to Oracle Fusion applications. Tutorial
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Oracle applications learning guide
This learning guide is a one-stop shop for information on Oracle's changing role in the enterprise applications space, with news, analysis and tips on Oracle's acquisitions, Project Fusion, E-Business Suite and other apps, the battle between Oracle a... Learning Guide
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Oracle Fusion Update Center
Everything you need to know about Oracle's high-profile acquisition spree and Fusion integration plans is here in one spot. Special News Coverage
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Acme Packet buy designed to enhance Oracle communications portfolio
Oracle's $1.7 billion acquisition of Acme Packet is mainly to bolster Oracle communications software, experts say. News | 05 Feb 2013
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Going in-house with Oracle Fusion Applications demands vast skill set
Companies adopting Oracle Fusion Applications will naturally want to build it in-house. But the complexities of the application platform may make that infeasible – at least for now. News | 07 Mar 2012
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Oracle details integration with RightNow
Oracle has finalized its $1.5 billion acquisition of CRM SaaS provider RightNow Technologies, and to celebrate executives held a webcast outlining their future plans for all the CRM and cloud products the two have on the table. News | 06 Feb 2012
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Was 2011 the year of ‘peak software’?
Two recent headlines have columnist Denis Pombriant pondering the future of licensed software and the future of interactions both person-to-person and business-to-business. Column | 23 Dec 2011
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Oracle-RightNow: Expert reactions and the Cloud Services Agreement
There's plenty of reaction about Oracle's $1.4 billion acquisition of RightNow, but its impact on licensing might be the most important. Blog | 26 Oct 2011
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Oracle Fusion CRM early adopters offer their reviews
A handful of members of Oracle's Early Adopter Program for Fusion CRM relayed their experience with the company's new platform. News | 06 Oct 2011
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OAUG President Mark Clark talks Fusion, R12, cloud computing
Oracle Applications Users Group President Mark Clark riffs on Fusion Applications, R12 upgrades, the economic slowdown, cloud computing and virtualization. News | 03 Oct 2011
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Getting started with Oracle Fusion Applications
Oracle Fusion Applications are out -- or are very close to being there -- and so it’s time for most Oracle shops to start thinking about how Fusion might fit in their application infrastructures. News | 26 Jul 2011
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Oracle senior VP gives cloud computing keynote at Collaborate
In this video, Oracle SVP Steve Miranda gives a keynote on cloud computing and Oracle applications from the Collaborate 2011 conference earlier this year. Video | 24 May 2011
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Independent Oracle survey says: Loyalty might be waning
A recent independent Oracle survey of IT professionals, 94% of them Oracle customers, found not only some disenchantment with Oracle, but also a strong possibility of disengagement. News | 13 May 2011
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Top five data management buzzwords
We know the alphabet soup of IT acronyms can get confusing, so we've gathered a short list of the top data management terms you need to know: customer data integration, corporate performance management, master data management, Software as a Service a... Tip
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SQL analytics: A self-service model
SQL analytics is one of the best-kept secrets of the Oracle database. It represents the latest advancement in the evolution of delivering powerful analytic capabilities to end users. This article reviews a brief history at attempts to deliver analyt... Tip
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Got CRM? 10 questions to ask before you buy
CRM is a big investment. Consider these strategic and technical questions before you take the plunge. Tip
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Nine steps for successful CRM implementation: Check IT List
AMI Partners consultant Laurie McCabe provides a nine-step guide for successful CRM implementations. Tip
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Implementing business intelligence with Oracle's E-Business Suite, part 3
This tip covers the merits of using Oracle's Discoverer and Reports features for business intelligence tasks. Tip
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Implementing business intelligence with Oracle's E-Business Suite, part 2
This tip covers the merits of using Oracle's Sales Analyzer, Financial Analyzer and Enterprise Planning and Budgeting features to implement BI. Tip
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Implementing business intelligence with Oracle's E-Business Suite
Along with the different modules in Oracle's E-Business Suite, some analysis of the data may need to be done with other Oracle BI/DW software. Tip
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Support of Oracle customizations
Sebastian Grady, president of Oracle third-party support firm Rimini Street, explains how Oracle does not support Oracle software customizations. Video
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What is a philosophical adoption of CRM?
Simon Boardman, vice president at Eagle Creek Software Services, explains what it means to have a philosophical adoption of CRM. Video
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Mark Smith on Oracle Fusion Application strategy
Oracle showed off its long awaited Fusion Applications at OpenWorld this year. Mark Smith, CEO of Ventana Research, offers advice on the highlights of Fusion Apps, the upgrade path and how business needs to remain engaged. Video
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Oracle Application Integration Architecture: Where it is going?
Learn more about Oracle Application Integration Architecture (AIA) in this podcast, including what current users think of the technology. Podcast
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Customizing reports in Oracle CRM On Demand
Michael Lairson, author of Oracle CRM on Demand Reporting, shares tips for using the reporting feature, such as optimizing report performance and solving common reporting problems. Podcasts
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MedicAlert EBS implementation helped by 'PUMA' system
MedicAlert set forth a PUMA -- short for Phenomenal Undertaking at MedicAlert -- system to speed along its EBS implementation and get employee buy-in. Q&A
-
Acme Packet buy designed to enhance Oracle communications portfolio
Oracle's $1.7 billion acquisition of Acme Packet is mainly to bolster Oracle communications software, experts say. News
-
Salesforce vs. Siebel faceoff: Salesforce inventing CRM's future
In this Salesforce vs. Siebel faceoff, one analyst argues that Salesforce is inventing the future, while Siebel is trying to get into it. Faceoff
-
Oracle Siebel vs. Salesforce faceoff: Siebel is more versatile
In this Oracle Siebel vs. Salesforce faceoff, one consultant says Siebel users have more options without paying much more than Salesforce customers. Faceoff
-
Support of Oracle customizations
Sebastian Grady, president of Oracle third-party support firm Rimini Street, explains how Oracle does not support Oracle software customizations. Video
-
What is a philosophical adoption of CRM?
Simon Boardman, vice president at Eagle Creek Software Services, explains what it means to have a philosophical adoption of CRM. Video
-
Going in-house with Oracle Fusion Applications demands vast skill set
Companies adopting Oracle Fusion Applications will naturally want to build it in-house. But the complexities of the application platform may make that infeasible – at least for now. News
-
Oracle details integration with RightNow
Oracle has finalized its $1.5 billion acquisition of CRM SaaS provider RightNow Technologies, and to celebrate executives held a webcast outlining their future plans for all the CRM and cloud products the two have on the table. News
-
Was 2011 the year of ‘peak software’?
Two recent headlines have columnist Denis Pombriant pondering the future of licensed software and the future of interactions both person-to-person and business-to-business. Column
-
Oracle-RightNow: Expert reactions and the Cloud Services Agreement
There's plenty of reaction about Oracle's $1.4 billion acquisition of RightNow, but its impact on licensing might be the most important. Blog
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About Oracle Siebel CRM
Oracle's customer relationship management (CRM) products, which now include Siebel CRM, are now the market leader in CRM implementations. This section includes news, analyst opinion and expert advice about implementing and administering an Oracle CRM solution.