News Stay informed about the latest enterprise technology news and product updates.

Customizing reports in Oracle CRM On Demand

Michael Lairson, author of Oracle CRM on Demand Reporting, shares tips for using the reporting feature, such as optimizing report performance and solving common reporting problems.

Oracle CRM On Demand, Oracle's subscription-based CRM service, comes with many features that help improve customer service. In this podcast, Michael Lairson, author of Oracle CRM On Demand Reporting, discusses CRM On Demand's reporting feature and how it's used to create and distribute business intelligence reports.

In this podcast, you'll learn:

  • How to get the best performance from your reports
  • Common reporting problems and solutions
  • The difference between real-time and historical reporting
  • How to get the most out of the reporting tools
  • How report developers can collaborate with end users and other departments of the company
  • Michael's top 3 useful features of Oracle CRM On Demand

  Listen to the podcast:  
Play now:

You must have Adobe Flash Player 7 or above to view this content.See http://www.adobe.com/products/flashplayer to download now.
Download for later:

Learn how to customize reports in Oracle CRM On Demand
• Internet Explorer: Right Click > Save Target As
• Firefox: Right Click > Save Link As

  About the speaker:  

Michael Lairson is a Principal CRM Consultant and the Analytics Lead at Intelenex. Intelenex is an Elite 8 Partner of Oracle supporting Oracle CRM On Demand implementations and integrations. Michael is widely known as the premier expert in reporting within CRM On Demand and often speaks, posts, and blogs on the topic of reporting.

  For more on Oracle CRM  

This was last published in February 2009

Dig Deeper on Oracle Siebel CRM

PRO+

Content

Find more PRO+ content and other member only offers, here.

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

SearchDataManagement

SearchBusinessAnalytics

SearchSAP

SearchSQLServer

TheServerSide.com

SearchDataCenter

SearchContentManagement

SearchFinancialApplications

Close