There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
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Companies in all industries can benefit from a master data management program, advises MDM expert Anne Marie Smith. Learn how to enhance yours.
A data lake may seem like a clear choice -- deposit all your data in a Hadoop repository for analytics uses -- but navigating those IT waters isn't so simple, consultant Wayne Eckerson says.
As relational database management systems handle more and more data, a strategic approach to data modeling has become vital.
Everyone knows executive support for analytics initiatives is important, but CEOs are starting to get behind analytics like never before.
Self-service business intelligence and analytics tools require thoughtful deployment plans to get business users to willingly integrate them into operational workflows.
Organizations have found that they can't just jump into a data lake -- it requires a strategic approach to building an architecture that can support it.
Three case studies demonstrate that Hybris can be an effective platform for multi-brand companies wanting to improve customer experience.
This excerpt from 'Implementing SAP HANA, 2nd Edition,' explains the ins and outs of row and column storage, and how SAP HANA's approach to data storage can improve compression and performance.
Despite the newness of SAP's S/4HANA, some companies are wasting no time to implement the product. Others are taking a wait-and-see attitude.
A need for data warehouses designed for large-volume data loading and complex analytical workloads led to Microsoft's Analytics Platform System.
Row-level security, a new feature for Azure SQL databases, helps Microsoft database platforms get to the same level as Oracle and DB2.
An expert offers an example of how to institute row-level security, a preview feature introduced recently by Microsoft for Azure SQL databases.
Companies are realizing that IT can't write all the code needed. They are learning to write less code and do more with open source initiatives.
The importance of OpenStack design tenets is not lost on developers. Following these tenets drives the development and evolution of OpenStack software.
The promise of DevOps software development is being helped along by OpenStack, which is creating more opportunities for automation of operations.
Time for a new job on the mainframe? Brush up on your COBOL basics and prepare for these strategic interview questions.
Cloud computing is making corporate-owned data centers less common, and companies continue to reduce IT staff.
A new Uptime Institute assessment gives IT a system of benchmarks to improve efficiency and sustainability.
Cloud file sharing has been a boon for remote collaboration. Now file-sharing apps are poised to help users manage content for mobile experiences.
Cities like Palo Alto have launched IoT initiatives that are designed to improve citizens' lives and curb traffic congestion and water usage.
Microsoft is pitching cloud tools as supplements for on-premises SharePoint deployments, which could change the market for file-sharing apps, says an expert.
Zuora aims to help providers better understand their subscription customers, while Cornerstone presents predictive analytics and platform as a service.
Chinese students used mobile phones to compete for L'Oreal jobs by answering questions that were analyzed by Seedlink software.
Credit-scoring and analytics provider says Glint software helps boost performance and possibly profits, but manager use is a challenge.