There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
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Hadoop data lakes offer an enticing location for large data sets. But consultant Andy Hayler says more examples of successful big data projects are needed to help boost their adoption.
Machine learning is a hot technology in analytics applications -- and it also underpins new data preparation tools that let business analysts and users integrate data for analysis.
Consultant David Loshin outlines a process for comparing specific criteria and variables to help guide decisions on deploying Hadoop or using an enterprise data warehouse.
Apache Spark is about more than just data processing. The software libraries included in the big data platform make it suitable for a variety of analytics applications.
Predictive analytics lets organizations look ahead in an effort to optimize business strategies. But there has to be a purpose to the analytics efforts, and a solid plan behind them.
The current mayor of Boston is moving to make data analytics a key part of how city services are run, which is a major departure from his predecessor's approach.
Non-compliance with regulations creates legal and financial risks for companies. An expert suggests that Employee Central can help mitigate that risk.
Four years after its acquisition of SuccessFactors' Employee Central, SAP is still working to make the platform a robust, cloud-based HR system.
The SAP Missing Parts Information System can help prevent production or maintenance disruptions by alerting planners to impending material or component shortages.
In a podcast, SearchSQLServer's Jessica Sirkin discusses the noteworthy features in SQL Server 2016, reactions from early users and issues to consider in thinking about upgrading.
StretchDB, a new feature in SQL Server 2016, lets companies store "hot," heavily used data in the cloud and "cold," infrequently used data on-premises.
Experts discuss the public preview of SQL Server 2016 and the best new features as early adopters ready themselves to put SQL Server 2016 into production.
OpenShift not only revolutionizes PaaS platforms, it embraces DevOps by creating tools and advancing technologies that simplify operations professionals' lives.
In this podcast, a principal software engineer at Red Hat talks about important industry trends, including containerization and system optimization.
Red Hat joins other vendors to support the Open Container Project, not a surprise.
The increasing expectation for high quality content and the growth of IoT will be helped as edge computing brings nodes closer to end users.
RHEL on ARM servers has developers envisioning new apps, but the hardware and software ecosystem for 64-bit ARM is still just a vision.
Pick up a cartful of DevOps advice from retailer Target, which moved to the DevOps culture in its data centers with a balance of stability and innovation.
Configuring hybrid search for SharePoint Online and SharePoint 2013 isn't quick or easy, but an eight-step process can get the job done.
As companies struggle to get control of corporate content, they want systems that are easy to use and configure, but also secure and data breach-free.
The recently announced Box-IBM partnership provides benefits for both companies and customers. But the jury is still out on how well the two companies will work together.
Private insurance exchanges, which, unlike public exchanges, can address the needs of employers of all sizes, are gaining favor among businesses.
Critics admit software isn't the culprit, but say it enables abuse of on-call scheduling of low-wage workers and limits access to health insurance.
The Detroit airport authority implemented Cornerstone integrated talent management but said it was critical to first revamp HR processes.