I cannot seem to locate a patch number for 220.127.116.11 for Windows 2003 Server so it may no longer be available. You...
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might want to consider applying a more recent patch, such as 18.104.22.168. You must download the patch from Oracle's Metalink Web site.
Note that you must also have a valid CSI (Customer Service Identifier) to be able to access Metalink. The step-by-step instructions are quite detailed and beyond the scope of this forum but when you download the appropriate patchset from Metalink, a README file with instructions for installing the patch is included. Ensure you have an appropriate back-out plan in place just in case the patch fails. This includes having an appropriate backup of all your databases, as well as the Oracle software and inventory.
Dig Deeper on Oracle database installation, upgrades and patches
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