Q

Universal installer not running on Cyrix

My Oracle universal installer is still not running at all on Cyrix. I've installed J2SE 5.0, and the error in log file is mentioned below:

Function name=(N/A)
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error just occurred. Please refer to release documentation for possible reason and solutions.

Current Java thread:
Dynamic libraries:
0x00400000 - 0x00405000 C:TEMPOraInstall2000-01-07_02-45-54AMjrebinjavaw.exe
0x77F80000 - 0x77FFB000 C:WINNTsystem32ntdll.dll
0x7C2D0000 - 0x7C332000 C:WINNTsystem32ADVAPI32.dll
0x7C4E0000 - 0x7C599000 C:WINNTsystem32KERNEL32.DLL
0x77D30000 - 0x77DA1000 C:WINNTsystem32RPCRT4.DLL
0x77E10000 - 0x77E75000 C:WINNTsystem32USER32.dll
0x77F40000 - 0x77F7C000 C:WINNTsystem32GDI32.DLL
0x78000000 - 0x78045000 C:WINNTsystem32MSVCRT.dll
0x6D420000 - 0x6D4EE000 C:TEMPOraInstall2000-01-07_02-45-54AMjrebinhotspotjvm.dll
0x77570000 - 0x775A0000 C:WINNTsystem32WINMM.dll
0x6D220000 - 0x6D227000 C:TEMPOraInstall2000-01-07_02-45-54AMjrebinhpi.dll
0x6D3B0000 - 0x6D3BD000 C:TEMPOraInstall2000-01-07_02-45-54AMjrebinverify.dll
0x6D250000 - 0x6D266000 C:TEMPOraInstall2000-01-07_02-45-54AMjrebinjava.dll
0x6D3C0000 - 0x6D3CD000 C:TEMPOraInstall2000-01-07_02-45-54AMjrebinzip.dll
0x77920000 - 0x77943000 C:WINNTsystem32imagehlp.dll
0x72A00000 - 0x72A2D000 C:WINNTsystem32DBGHELP.dll
0x690A0000 - 0x690AB000 C:WINNTsystem32PSAPI.DLL
Local Time = Fri Jan 07 02:46:33 2000
Elapsed Time = 1
#
# HotSpot Virtual Machine Error : EXCEPTION_ILLEGAL_INSTRUCTION # Error ID : 4F530E43505002C4
# Please report this error at # http://java.sun.com/cgi-bin/bugreport.cgi
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_01 mixed mode)

I'm not sure, but I don't think that Oracle uses the HotSpot VM for its installer. So, you may have a conflicting Java installation somewhere on your system. Since this is a java error and not an Oracle error, I'd search java.sun.com for bug reports related to your issue. There are plenty of Java forums on the Internet (some of them are at java.sun.com, I think). I'd view your issue as a pure Java/Cyrix issue and take Oracle out of the equation for now. That may help you when searching for a solution.
This was first published in November 2004

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