I am an Oracle DBA. I am having trouble installing Oracle 10g Release on a Solaris 9 Intel x86 box. When I start the installation and reach the prompt to SPECIFY FILE LOCATION WINDOW, where I enter path=/export/home/u01/app/oracle and then press OK, I see a WARNING window that says "You have specified a non-empty directory to install this product. It is recommanded to specify either an empty directory or non-existent directory. You may however choose to ignore this message if the directory contains operating system generated files or subdirectories like LOST+FOUND. Do you want to proceed with the installation in this Oracle home?"

At this point I checked the space on the hard drive by using the command:

#df -h /export/home/u01/app/oracle
The outcome was:
FILESYSTEM   /dev/dsk/c0d0s7
SIZE         32G
USED         1.4G
AVAIL        30G
Capacity     5%
Mounted ON   /export/home
But here I see that I have enough space in the /export/home/u01/app/oracle directory, so I ignored the warning and pressed YES to proceed with the installation. After that point the installation went through fine, and I reached the window named SELECT DATABASE CONFIGURATION. In this window I selected the specific option and then pressed next, so the installation graph reached 87% (status was showing PROCESSING iSQLPLUS, and then afterwards it hung.

Please help me out in this situation.

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The message you see about the location being a non-empty directory is just an informational message from the Oracle Universal Installer (OUI) letting you know that the directory is not empty.

Have you reviewed the installActions.log file? This should give you some idea of what the problem is. As well, you may see files in the same location with .err extension. These may also contain additional information about what the problem is. From doing a quick Google search, it seems that others have experienced this problem. One of the causes identified when getting this error has been a residual DNS entry, specifically a reverse entry for the server's IP address in the cache of the primary DNS server.

This was first published in September 2005

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