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Command prompt disappearing on 10g install

I am installing Oracle 10g R2 on Windows 2000 Compact ProLiant ML570 with four CPUs (x86 Family 6 Intel 701 Mhz), 1 GB of memory, eight disks and one disk controller). It already has 9i installed. I downloaded the 10g software and extracted the file into a local folder; however when I click setup.exe, the cmd window fires up, saying it is starting up the installer. The command prompt then disappears and no installer is started! I have also tried clicking the autorun file and the oui.exe, which is within the install directory, to no avail. Is this a bug? But then 9i is already installed, and the 9i GUI fires up fine? Any help will be greatly appreciated. Thanks in advance.

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There is a documented issue when installing Oracle 10g release 1 on Windows 2000 with Service Pack 4, but you are installing Oracle 10g release 2 so this may not apply. In any case, with Oracle 10g release 1, the Oracle Universal Installer (OUI) may appear and then disappear on Windows 2000 with Service Pack 4. This is because of an underlying JRE bug. A workaround to installing the Oracle RDBMS software is to invoke the installer as follows:
install\setup.exe -J-Dsun.java2d.noddraw=true

More information about this can be obtained from the Oracle Database Release Notes 10g Release 1 ( for Windows.

There is no mention of this issue in the release notes for Oracle 10g release 2 on Windows.

Finally, if you continue to encounter issues and have a registered Metalink account, there is a helpful article (Doc ID # 137200.1) titled "Checklist when Oracle Universal Installer (OUI) fails for Windows" which would be worth reviewing.

This was first published in December 2006

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